IdeaWorks Privacy Policy

(Last Updated: May 27, 2025)

Introduction
IdeaWorks Design & Studio LLC (“IdeaWorks,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our website https://www.ideaworksdesign.net (“Site”), our client portal, and our services.

Who We Serve
IdeaWorks provides marketing and design services exclusively to businesses in the United States. We do not knowingly collect information from children or individuals outside the U.S.

Information We Collect
We may collect the following information to provide our services:

• Business name
  
• Contact name
  
• Contact number
  
• Business and contact addresses
  
• Email address
  
• Payment information (processed securely via payment gateways)
  
• Login credentials and activity logs (for client portal access)
  
• Other information you provide via website forms or communications
  

How We Collect Information
Information is collected through:

• Website forms and direct communications
  
• Cookies and tracking technologies (including Google Analytics, Facebook Pixel, and similar tools)
  
• Third-party integrations (e.g., CRM, accounting solutions, payment processors)
  
• Our client portal for billing and account management
  

How We Use Your Information
Your information is used to:

• Provide, manage, and improve our services
  
• Process payments and manage billing through our secure client portal
  
• Communicate with you regarding your projects or inquiries
  
• Maintain internal records and comply with legal obligations
  
• Analyze website and portal usage to improve user experience
  

SMS Communications
If you contact IdeaWorks via SMS text message, you are providing your consent (opting in) to receive SMS communications from us in response to your inquiry and for ongoing service-related or marketing communications. Standard message and data rates may apply based on your mobile carrier.

You may opt out of receiving SMS messages from IdeaWorks at any time by replying STOP to any message you receive. Additionally, you may opt out of any form of communication (including SMS, email, or phone) by sending an email request to info@ideaworksdesign.net. Upon receipt of your opt-out request, we will promptly remove you from our communication lists as required by law.

Sharing Your Information
We do not sell your personal information. We may share your information with trusted third parties who assist us in operating our business, such as:

• CRM and project management providers
  
• Accounting and payment processing services (please note: full card details are handled only by PCI-compliant payment gateways and are not stored on our servers)
  
• Consultants and service providers supporting your project
  

All third parties are required to maintain the confidentiality and security of your information.

Client Portal and Online Billing
Our client portal allows clients to securely view and manage billing information, access invoices, and make payments online. Information collected via the portal includes login credentials, billing history, and portal activity. Access to the portal is protected by industry-standard encryption and access controls.

Cookies and Tracking
Our Site uses cookies and similar technologies, including Google Analytics and Facebook Pixel, to enhance user experience, analyze traffic, and support advertising efforts. You may adjust your browser settings to refuse cookies; however, this may affect your experience on our Site.

Data Security
We use industry-standard encryption and access controls to safeguard your personal information. Sensitive payment data is processed by trusted, PCI-compliant payment gateways.

Data Retention
We retain your information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

Your Rights
You have the right to request correction or deletion of your personal information. To exercise these rights, please email us at info@ideaworksdesign.net. We will respond to all requests in accordance with applicable laws.

Children’s Privacy
Our services are intended for businesses and are not directed to children. We do not knowingly collect personal information from children under 13.

Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a new “Last Updated” date.

Contact Us
If you have questions about this Privacy Policy or wish to exercise your data rights, please contact us by email at:
info@ideaworksdesign.net

Privacy Policy Summary (For Webpage)

IdeaWorks Design & Studio LLC only collects the business and contact information necessary to provide our marketing and design services to U.S.-based businesses. We use industry-standard security and never sell your information. We may send you SMS communications if you text us (you can opt out at any time), and you can always request to correct or delete your data by emailing info@ideaworksdesign.net.

Frequently Asked Questions (FAQ)

1. What information does IdeaWorks collect?
We collect business and contact details, payment information (handled securely), and information you provide via our website, client portal, or direct communication.

2. How is my information used?
Your information is used to provide and improve our services, manage billing, and communicate with you about your projects.

3. Will my information be sold or shared?
We do not sell your information. We only share it with trusted third parties (such as CRM, accounting, and payment providers) necessary to deliver our services.

4. How does SMS communication work?
If you text us, you consent to receive SMS from us. You can opt out at any time by replying STOP or by emailing info@ideaworksdesign.net.

5. How does IdeaWorks protect my data?
We use industry-standard encryption and access controls. Payment information is handled by PCI-compliant gateways.

6. How long is my data kept?
We keep your data only as long as necessary to provide services or as required by law.

7. Can I access, correct, or delete my data?
Yes! Email info@ideaworksdesign.net to request access, correction, or deletion of your data.

8. Who can I contact with questions about privacy?
Please email info@ideaworksdesign.net for any privacy-related questions or requests.